Novex CreationsHome / Plumbers
Answering service for plumbers, run by AI
A 24/7 answering service for plumbers, without paying a receptionist. A leak at 9 pm, a water heater that quits on a Sunday, a customer calling while you’re under a sink. Novex answers every call for you, in English or French, and books the job into your calendar.
Pretend you’re one of your customers. It picks up right away. Demo line: +1 438-799-4145
The calls you’re already missing
- You’re under a sink with wet hands and the phone rings.
- A leak in the evening: the customer won’t wait until morning, they call the next plumber on Google.
- On weekends calls hit voicemail, and most people don’t leave a message.
What it does for you
Answers every call, 24/7
Days, evenings, weekends, holidays. Several calls at once, none to voicemail.
English and French
It follows the caller’s language, no “press 1” menu.
Books into your calendar
Name, number, address read back, job type, day and window: it all lands in your calendar.
Emergencies go to you
Active leak, sewer backup, no hot water in January: you decide what counts as an emergency. Those calls get transferred straight to your cell.
How it works
15-minute demo
We show it to you live on Zoom, with calls from your trade.
We build it on your business
Your services, service area, hours and emergency rules. We test it before it goes live.
You keep your number
Forward all your calls, or only the ones you miss. Nothing to change on your trucks.
Pricing
A one-time setup fee, set on the demo based on your business.
Guarantee: every call answered, 24/7. If a single call goes unanswered, that month is free.
Does it pay for itself?
Frequently asked questions
Can it quote prices on the phone?
Only if you want it to. By default it never promises a price, a timeline or a guarantee for you: it takes the details and books the visit.
What does it ask the caller?
The problem in one sentence, their name, the right number, the address (read back digit by digit), home or business, and the day that works for them.
What if I’m already booked all day?
It only books into the windows you leave open in your calendar. No job stacked on top of another.
Can I keep my number?
Yes. We set up conditional forwarding (only the calls you miss) or full forwarding from the number you already have.
Does it sound like a robot?
Judge for yourself: call the demo line at +1 438-799-4145 and pretend you’re one of your customers.
Hear it before you decide
Call the demo line and play one of your customers. If you like it, book 15 minutes with us.
Other trades : Electricians · Roofers · HVAC