Novex CreationsHome / Electricians
Answering service for electricians, run by AI
A 24/7 answering service for electricians, without paying a receptionist. An outage at 9 pm, a panel running hot, a contractor wanting a quote while you’re in an attic. Novex answers every call for you, in English or French, and books the job into your calendar.
Pretend you’re one of your customers. It picks up right away. Demo line: +1 438-799-4145
The calls you’re already missing
- Your hands are in a panel when the phone rings.
- An outage in the evening: the customer calls the next electrician who picks up.
- Saturday calls hit voicemail and never call back.
What it does for you
Answers every call, 24/7
Days, evenings, weekends, holidays. Several calls at once, none to voicemail.
English and French
It follows the caller’s language, no “press 1” menu.
Books into your calendar
Name, number, address read back, job type, day and window: it all lands in your calendar.
Emergencies go to you
Full outage, burning smell, exposed wires: you decide what counts as an emergency. Those calls get transferred straight to your cell.
How it works
15-minute demo
We show it to you live on Zoom, with calls from your trade.
We build it on your business
Your services, service area, hours and emergency rules. We test it before it goes live.
You keep your number
Forward all your calls, or only the ones you miss. Nothing to change on your trucks.
Pricing
A one-time setup fee, set on the demo based on your business.
Guarantee: every call answered, 24/7. If a single call goes unanswered, that month is free.
Does it pay for itself?
Frequently asked questions
Can it give quotes?
No, on purpose. It takes the project details and books a visit or a callback. Pricing stays with you.
What does it ask the caller?
The problem in one sentence, their name, the right number, the address (read back digit by digit), home or business, and the day that works for them.
Can it tell a service call from a big project?
Yes, if you tell it at setup: each job type can get its own time window in your calendar.
Can I keep my number?
Yes. We set up conditional forwarding (only the calls you miss) or full forwarding from the number you already have.
Does it sound like a robot?
Judge for yourself: call the demo line at +1 438-799-4145 and pretend you’re one of your customers.
Hear it before you decide
Call the demo line and play one of your customers. If you like it, book 15 minutes with us.